Knowledgebase: OLDER templates
Proofing gallery password not working
Posted by Sarah on 02 June 2010 04:32 PM

When creating proofing galleries for clients ensure that there are no spaces or special characters in the clients user/folder names, and or password.
If there are no photos uploaded, this problem could be easily fixed by completely deleting this client from your sitezadmin->edit clients section, and entering it again.

When you enter this client again and recreate its proofing gallery, please make sure that you use no special characters or spaces in any of the clients information. ( user/folder name and password )

If the client is correctly entered in your sitezadmin->edit clients section, the password should save properly in your sitezadmin, and the proofing gallery can be accessed on your site using it.

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