Problems with uploading videos
Posted by Jamie on 17 October 2007 11:43 PM
For issues with videos not uploading, videos taking over 30 minutes and then not showing up, or videos not showing up in the video list:
The max upload is 60-100MB depending on the server your account is on. If the connection was dropped even for a second during the upload it will also cause problems. If the video is under 60MB and you have a reliable connection you can try to re-upload it through the bulk uploader in your sitezadmin.
There is a way to bypass the bulk uploader and upload the video using your ftp but it can be complicated.
What you are going to need to do is:
Upload a dummy file (any file renamed to the *exact* name of the video, it is only a placeholder) through the bulk uploader to create a database entry for the video, then upload the video to the correct folder in ftp.
*** it is important that both the dummy file and the real file have the exact same name so the entry in the database is valid ***
Here are some links to client knowledgebase articles regarding FTP:
Setting Up Your FTP:
Connecting to your FTP: