Knowledgebase: E-mail
My email from webmail sends from the default account/won't send from my email address
Posted by Jen on 22 May 2009 04:51 PM
This happens if the webmail is being checked directly through the CPanel rather then the webmail link. For example if you go to your CPanel and login, then click on the webmail icon it will always use the default address. To avoid this and be sure to check your email box you should use the link www.yourdomain.com/webmail or webmail.yourdomain.com depending on the server you are on. If you are on sitezhosting11 or later use the format webmail.yourdomain.com, if you are on sitezhosting10 or earlier use the format www.yourdomain.com/webmail
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