Knowledgebase: Troubleshooting
Solution for video player delays
Posted by Jamie on 16 April 2009 05:19 PM

Often when using a slower connection the video portion of our site will take a bit longer to buffer and may actually crash. If this happens there is a setting in the Adobe Flash Player you can adjust. Here are the instructions for making that adjustment:

1 - Right click on the flash image or video
2 - Select settings
3 - Click on the Local storage icon, it is 3rd from the left
4 - The default is set to 100 KB; slide it to the max all the way to the right

For additional assistance, please contact!

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