READ FIRST - I received my welcome email, now what?
Posted by Jen on 21 January 2008 10:53 PM

Setting up your website can be confusing, especially if you have little or no experience with the web. Below is a breakdown of what you received, and the steps we recommend to build out your site.

Once you receive your welcome email you can begin editing your site immediately through your sitezadmin. Below are the steps necessary to complete a site.
1. Edit site via your sitezadmin
2. setup an email address via your CPanel
3. point domain name to the server (using the nameservers provided in your welcome email - service clients only)


If you are going with our monthly/yearly service you received your hosting information and template information in your welcome email. You should already have your domain name through a third party company such as

Hosting: Your hosting cpanel is where you will go to edit your email addresses, ftp addresses, add-on domains, etc. You will not visit this admin as much as your sitezadmin most likely. To access your cpanel you will use either your server address or domain address with a forward slash and then 'cpanel'. For example, if your site is on our server your cpanel path would be or (when your domain name has propogated to our servers). If you are on one of our later servers you can access your cpanel at the IP server cpanel link sent in your welcome email, by adding :2083 at the end of your domain name with https ( or by You may receive a 'security certificate' warning when trying to access the cpanel, you can click to ignore this warning.

cpanel screenshot

Template: Your template is fully editable via an admin (sitezadmin) built into every site. To access your sitezadmin you will use either your server address or domain address with forward slash, a tilda symbol, your username, another forward slash, and then 'sitezadmin'. For example, if your site is on our server your sitezadmin path would be or (when your domain name has propogated to our servers). You will be able to see your site at that link minus the 'sitezadmin', for example or (when your domain name has propogated to our servers).

You will use your sitezadmin to edit all template related content such as images, text, colors, logo, music, etc. All changes made in the admin are made in real-time and will immediately be seen on the front-end.

When logging into your sitezadmin you should see the following password screen:

sitezadmin screenshot

Once logged in you will see two main menu tabs, each contain buttons that represent a section on your site.

Tab 1 - Edit Site Menu and Section Content - From here you can edit all section related data such as your splash page, text sections, galleries, contact section, calendar, etc.

main menu tab screenshot

Tab 2 - Edit Site Settings and Music - from this tab you can edit all settings of your site such as your meta tags, copyright line, logo, colors, general settings, stats code, etc.

settings tab screenshot


You now know the difference between your hosting and template, now what? There really is no set steps for how to edit your template and get your site together, however if you are looking for a recommendation we would suggest the following:

1. Pre-site preparation. We would recommend organizing your information that you want on your site. This will also help if you transfer sites in the future to make the uploading of content go faster the next time around. We find it works best if you create a folder for each gallery, and put all images in the folder that you would like in the gallery. For the homepage slideshow we recommend around 3-7 images. For the galleries we recommend around 30-50 images. This is just a recommendation, and the galleries can hold more or less depending on what works best for you. After your images are organzed you can write out your text sections (saving it in a text file or word file) and find 1 image for each section.

2. Start editing your site. Next we recommend logging into your sitezadmin and uploading your content. There are individual tutorials in this knowledgebase and videos to help you with each section. Starting with your homepage slideshow is probably the easiest way to get a feel for your site's admin.

3. Setting up your email. When you are getting ready to go live it is important to make sure any email you would like (such as is setup in the cpanel (hosting control panel). There is also an article in this knowledgebase to help you with this step. Please Note: Your contact form will not send unless an email tied to your domain name is entered in the contact section, is setup in the cpanel, and your domain name has propogated.

4. Point your domain name. Now that your site is all setup the way you'd like, and your email addresses are setup, you are ready to transfer your domain name to point to our servers. To do this you would contact your domain name provider (such as godaddy) and let them know you would like to transfer your domain name to point to our servers. They will ask for 2-4 nameservers addresses, the 2 addresses for our server are located in the end of your welcome email. They also may ask for IP's for the server, you can ignore this part and leave them blank. Further instructions can be found in the knowledgebase article or videos on pointing your domain to our servers.

That's it! Those are the most basic steps to getting your site ready. More detailed instructions for any of these steps, or parts that weren't mentioned, can most likely be found in this knowledgebase.


Most errors being experienced can be traced back to your browser's cache. If you are experiencing any errors with changes not showing up, the cropper not appearing for your images, or new content not appearing in the section's list is most likely due to the server not displaying the latest data. It is important to clear the cache after any updates to ensure the latest information is being worked with. If on IE is is also important to make sure your cache setting is set to 'every visit to the page'. In addition, it may help to refresh and log back into the admin to see the latest changes.


Your website template is a compilation of many files and folders. It is very important that these files and folders remain untouched to help prevent your site from becoming corrupted. Any files within the sitezadmin/ folder on your site are copyright protected and the owned by Portfoliositez Inc. and may not be viewed, edited, or altered without permission. You do, however, have permission to edit the index.php and index2.php files on the main root of your site. We recommend making a backup copy of the original index.php and index2.php files to allow you to easily re-upload them to fix any problems that may occur due to edits made to the file(s).

For clarity, the following folders are template folders and should remain untouched to avoid corruption:

Before deleting any files please be sure they are not template related. If you are unsure feel free to submit a support ticket with the filename and location so we can confirm whether or not the file is a template file.


All templates run off a mysql database that is setup on your hosting account. It is extremely important that the database and user are not edited or deleted to ensure your site remains functional and no data is lost. If you are installing a third party program, such as a blog, it is very important that a new empty database, with its own username and password, are created for that program. The template database should *never* be used for a third party database as well. The template database structure is copyright of and cannot legally be edited or altered in anyway without permission.


With your service you are given access to one license of your site for use as long as your service is valid. If you purchase a template outright you are buying 1 license for the template. Any copying of template files, other then the index.php or index2.php files is a direct violation of the user agreement and may be subject to legal action.


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