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HOURS
Portfoliositez's hours of operation are Monday - Friday 9:00 am to 5:00 pm MST.
24/7 SUPPORT
KNOWLEDGEBASE - We have a variety of support options to help you build out your site. We have an extensive knowledgebase of how-to's and troubleshooting articles that we are updating often to help you with the website process. You can check it out at: http://www.portfoliositez.com/support/index.php?_m=knowledgebase&_a=view
VIDEO TUTORIALS - We have made a few video tutorials of our product to help you understand the sitezadmin and how to edit your site. You can view them at http://www.portfoliositez.com/clientarea/videos.php . If those videos do not display correctly you can view them at http://www.portfoliositez.com/videos.php
RESOURCE VIDEOS - If you have any questions on non Portfoliositez related programs and software you may find these videos helpful. They can assist you with the CPanel, Email, FTP, DNS, Wordpress, and even Photoshop. You can access them at: http://www.portfoliositez.com/clientarea/tutorials.php
CONTACT US FOR SUPPORT
We currently do not offer phone support.
We do offer full support via our ticketing system. If none of the videos or articles in the knowledgebase had your answer feel free to submit a ticket at http://www.portfoliositez.com/support/index.php?_m=tickets&_a=submit or email support@portfoliositez.com.
You can also email info@portfoliositez.com and have it go to our ticketing system. Please include your cpanel username and password and your hard coded server link from your welcome email to ensure a speedy response.
SALES
if you have a sales question feel free to email sales@portfoliositez.com.
A NOTE ON THE CLIENT SYSTEM
The client system located at http://www.portfoliositez.com/clientarea/ is new as of 10/1/2009. Any clients who placed an order through the system prior to that date will not be in the system yet. You can still place an order through the system though, it will just ask you to register. You still have full access to our support at http://www.portfoliositez.com/support/.